Quality on first look
27/05/2023
Have you ever wondered how some companies manage to immediately and effortlessly convey the quality of the product or service to the customer? We reveal the secret.
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We turn target quality into reality
Define Your Quality
There is no absolute quality. Define your quality. Create internal standards. Determine processes with which you want to achieve this. Stand out from the crowd and become a quality brand.
Plan Your Quality
Plans are the future based on today’s knowledge. The more accurate, specific, and detailed the plans, the higher the probability that they will become the desired future. Planning promotes understanding of processes, creates space for reflection and enables continuous communication.
Achieve Your Quality
Do it or leave it! Ideas, plans, projects that are not implemented are a waste of time and competitor subsidies. Do it better than most – mobilize your resources, break out of the
routine, go your own way and achieve your quality.
Our Services
Organization stucture
The organization of your company is the foundation
of your quality. Good organization means security and
trust between all parties involved - company,
employees and customers.
Staff development
People - they are the most creative, the most versatile, the most flexible, but also the most complicated and the most sensitive part of the company processes. They can either get absorbed in their tasks or they can perish because of them - the
handling makes the difference.
Customer orientation
He stands at the Beginning and the End of your processes. It is the reason of your company existence. You want to fulfill all his wishes. His satisfaction is your success. The customer! When did you and your team deal really intensively with the customer?
Quality assurance
Do you want to give the customer exactly what you promised them every time? Quality assurance in production is simple - it's the number of error-free iterations. Whether you are a producer or a retailer,
we will help you to set up a lean and pragmatic QA.
Management system
In 95% of cases, you already have a management system. If your customers want to see proof of this, the system must be certified. Do you need a different system for this – we say “No”!
Process optimization
Processes are your know-how. It's the way you make
your products. How you deal with the customer and
solve their problems. Processes are what make you
money or lose money based on whether they are
lean, secure, and meaningful.
Comprehensive in Analysis
There is nothing in a company that does not affect quality. There are big things that happen every day all by themselves, and there are little things that make everything fail. That’s why we want to know who you are, how you function, what drives you, where do you want to go? We want to hear your employees speak. We want to see the
lights burning in your halls. We want to experience your products. We want to walk
your daily routes. To understand how we can bring more quality into your lives.
Focused in Solution
Small change – big effect.
A disease can have many different symptoms. If the cause is unclear, the symptoms must be treated individually and continuously. Growth is extremely
difficult or even impossible under these circumstances. However, if the source of the problems is known, a single targeted action can
resolve many symptoms at once and catapult you to your goals.
Why Choose Us?
Expertise and experience
30 years of work experience in all hierarchy levels, from retail to automotive and consumer goods production, from complaints to project and audit, with suppliers, customers and employees on three continents in three languages.
Hands on mentality
We are not afraid to get dirty for you and are happy to accompany you in the implementation of your projects. Because successful implementation creates trust and minimizes skepticism and resistance. Because demonstration and repetition is the oldest form of learning. Because quality is when people do it for people.
System independent
You have a problem and need a solution. Not a new philosophy and not a new system that overloads you with specifications and tasks. We do not believe in erratic change, but in constant evolution, which can contain solutions from any system and fits your philosophy.
Latest Insights
You need a dragon to ensure your quality
13/05/2023
Monday product – who does not know this term. It is often the first justification for poor quality.
Here, we want to get to the bottom of it and show you options on how to get this word out of your lexicon forever.
Get out of the routine
13/05/2023
95% of people do it when faced with a problem – you just sort of do exactly what caused the problem. And only 5% break their routine and look for new, effective solutions.
We will show you what makes up the second group.